Customer Success Team

Diana Polito
Diana PolitoCustomer Success Manager
Full Name: Diana Polito
Job Title: Customer Success Manager
Department: Service Department
Email Address: dpolito@arrowlinen.com
Phone Number: 516-246-8000 ext. 120
Office Hours: Mon-Fri: 8:00 am – 5:00 pm / Sat 8:00 am – 2:00 pm
Years of Experience: 23 years
Why I Love Working at Arrow Linen: I love working for Arrow because it’s a family operated business that strives to treat everyone like their own. We have been through everything and made it through because we all work together. We strive for the best quality in customer care and merchandise.
Personal Interests/Hobbies: Crochet
Quote(s) I Live By:
“Attitude is a little thing that makes a BIG difference!”
“Where there is will, There is a way!”
Frankie Luisi
Frankie LuisiCustomer Success Manager
Full Name: Frank M. Luisi
Job Title: Customer Success Manager
Department: Service Department
Email Address: fluisi@arrowlinen.com
Phone Number: 516-246-8000 ext. 118
Office Hours: Mon-Fri: 6:00 am – 3:00 pm / Sat 6:00 am – 12:00 pm
Years of Experience: 5 years
Why I Love Working at Arrow Linen: I love working for a great family who treats you like family as well as having the ability to grow as a person in my life and business.
Personal Interests/Hobbies: Business, Fishing, Hiking, Boating
Quote(s) I Live By:
“Hard work pays off!”
Mariano Alvarado
Mariano AlvaradoCustomer Success Manager
Full Name: Mariano Alvarado
Job Title: Customer Success Manager
Department: Service Department
Email Address: malvarado@arrowlinen.com
Phone Number: 516-246-8000 ext. 124
Office Hours: Mon-Fri: 3:00 am – 12:00 pm / Sat 3:00 am – 9:00 am
Years of Experience: 20 years
Why I Love Working at Arrow Linen: I love working at Arrow because of the family atmosphere and no two days are alike. Always new challenges pop up!
Personal Interests/Hobbies: All sports, Music, spending time with my family and reading true crime books.
Quote(s) I Live By:
“Same fight different round. As long as we are still standing, we are still in the fight!”
Marbin Cisneros
Marbin CisnerosCustomer Success Manager
Full Name: Marbin O Cisneros
Job Title: Customer Success Manager
Department: Service Department
Email Address: mcisneros@arrowlinen.com
Phone Number: 516-246-8000 ext. 122
Office Hours: Mon-Fri: 8:00 am – 5:00 pm / Sat 9:00 am – 3:00 pm
Years of Experience: 5 years
Why I Love Working at Arrow Linen: We do not just provide service to our customers but develop true relationships!
Personal Interests/Hobbies: Reptile Collector, Music
Quote(s) I Live By:
“Don’t wish for it, work for it!”
Mary Kupka
Mary KupkaCustomer Success Manager
Full Name: Mary Kupka
Job Title: Customer Success Manager
Department: Service Department
Email Address: mkupka@arrowlinen.com
Phone Number: 516-246-8000 ext. 112
Office Hours: Mon-Fri: 7:00 am – 4:00 pm / Sat 7:00 am – 1:00 pm
Years of Experience: 21 years
Why I Love Working at Arrow Linen: Best co-workers ever!!
Personal Interests/Hobbies: Karaoke, Concerts, Dive Bars, All things Buffalo, NY!
Quote(s) I Live By:
“The longer I live, the more deeply I learn that love — whether we call it friendship or family or romance — is the work of mirroring and magnifying each other’s light.” – James Baldwin
Oscar Lopez
Oscar LopezCustomer Success Manager
Full Name: Oscar Lopez
Job Title: Customer Success Manager
Department: Service Department
Email Address: olopez@arrowlinen.com
Phone Number: 516-246-8000 ext. 113
Office Hours: Mon-Fri: 3:00 am – 1:00 pm / Sat 4:00 am – 10:00 am
Years of Experience: 23 years
Why I Love Working at Arrow Linen: I love working for Arrow because it’s a family-oriented environment.
Personal Interests/Hobbies: Reading, Music and Sports
Quote(s) I Live By:
“Life is simple, live it to the fullest with a smile everyday and always with positive vibes!”

Sales Team

Bobby Bartolotta
Bobby BartolottaDirector of Sales
Full Name: Bobby Bartolotta
Job Title: Director of Sales
Department: Sales
Email Address: bbartolotta@arrowlinen.com
Phone Number: 516-246-8000 ext. 121
Office Hours: Mon-Fri: 7:30 am – 4:00 pm
Years of Experience: 30 years
Why I Love Working at Arrow Linen: I love working for a family-owned company it gives you the feeling that you’re family and that everyone shares common goals!
Personal Interests/Hobbies: Cars, Boats, Dining Out
Quote(s) I Live By:
“It’s not how many times you get knocked down, it’s how many times you get back up! Can’t beat someone who never quits!”
Dominick Morelli
Dominick MorelliSales Representative
Full Name: Dominick Morelli
Job Title: Sales Representative
Department: Sales Department
Territory: Manhattan, Queens, Putnam/Rockland/Westchester Counties
Email Address: dmorelli@arrowlinen.com
Phone Number: 929-214-9331
Office Hours: Mon-Fri: 8:00 am – 5:00 pm
Years of Experience: 10 years
Why I Love Working at Arrow Linen: I feel like family here, everyone looks out for one another and works as a team!
Personal Interests/Hobbies: Love to play golf, do work on my house, watch Mets games and football!
Quote(s) I Live By:
“Don’t give up, don’t ever give up” – Jim Valvano
“Don’t let the bad days win.”
Michael Dellisola
Michael DellisolaSales Representative
Full Name: Michael Dell’isola
Job Title: Sales Representative
Department: Sales Department
Territory: Nassau County, Suffolk County
Email Address: mdellisola@arrowlinen.com
Phone Number: 516-310-2094
Office Hours: Mon-Fri 8:00 am – 4:00 pm
Years of Experience: 8 years
Why I Love Working at Arrow Linen: From top to bottom, everyone here cares. We care about our customers, we care about the process and most importantly we care about everyone that works here. I enjoy coming to work everyday, and not many people have that luxury.
Personal Interests/Hobbies: I am a retired professional video game player and hockey is and always will be my first love.
Quote(s) I Live By:
“Never pay full price for a late pizza!”
Michael Russo
Michael RussoSales Representative
Full Name: Michael Russo
Job Title: Sales Representative
Department: Sales Department
Territory: Brooklyn, Staten Island, New Jersey
Email Address: mrusso@arrowlinen.com
Phone Number: 646-894-0436
Office Hours: Mon-Fri: 7:00 am – 5:00 pm
Years of Experience: 10 years
Why I Love Working at Arrow Linen: The family-oriented environment and my coworkers!
Personal Interests/Hobbies: Sports, Gym
Quote(s) I Live By:
“Early to bed and early to rise, makes a man healthy, wealthy and wise.”

Office Team

Dhariana CampusanoAdministrative Assistant
Full Name: Dhariana (Dee-Dee) Campusano
Job Title: Administrative Assistant
Department: Office
Email Address: dcampusano@arrowlinen.com
Phone Number: 516-246-8000 ext. 130
Office Hours: Mon-Fri 10:30 am – 5:00 pm
Years of Experience: 5 years
Why I Love Working at Arrow Linen: I’m surrounded by awesome people & everyone here is treated like family.
Personal Interests/Hobbies: Movies & True Crime Documentaries
Quote(s) I Live By:
“I know of no time in human history where ignorance was better than knowledge.” – Neil deGrasse Tyson
Jeannette Morales
Jeannette MoralesAccounts Receivable Manager
Full Name: Jeannette Morales
Job Title: Accounts Receivable Manager
Department: Accounts Receivable Department
Email Address: jmorales@arrowlinen.com, ar@arrowlinen.com
Phone Number: 516-246-8000 ext. 135
Office Hours: Mon-Fri 9:00 am – 5:00 pm
Years of Experience: 6 years
Why I Love Working at Arrow Linen: Not only do I love my co-workers, but even my bosses have all become like family.
Personal Interests/Hobbies: Spending time with my family, watching Christmas movies.
Quote(s) I Live By:
“Christmas is everyday for me”
Fran Boyle
Fran BoyleHuman Resources Manager
Full Name: Fran Boyle
Job Title: Human Resources Manager
Department: Human Resources
Email Address: fran@arrowlinen.com
Phone Number: 516-246-8000 ext. 133
Office Hours: Mon-Fri 7:00 am – 4:00 pm
Years of Experience: 25 years
Why I Love Working at Arrow Linen: The Team. We are a group of individuals who put the benefit of the team before our own personal gains. We are a team of leaders.
Personal Interests/Hobbies: Making memories with my family, reading, writing, politics.
Quote(s) I Live By:
“Never doubt that a small group of thoughtful, committed citizens can change the world, indeed it’s the only thing that ever has.” – Margarette Meade
Nicholas Tsiokos
Nicholas TsiokosAccounting Manager
Full Name: Nicholas Tsiokos
Job Title: Accounting Manager
Department: Accounting
Email Address: ntsiokos@arrowlinen.com
Phone Number: 516-246-8000 ext. 132
Years of Experience: 25 years
Why I Love Working at Arrow Linen: An excellent family-owned business doing it right for more than 75 years.
Personal Interests/Hobbies: All sports, watching movies, listening to books
Quote(s) I Live By:
“Insanity is doing the same thing over and over again and expecting different results.” – Albert Einstein
Vincent Bartolotta
Vincent BartolottaFleet and Safety Manager
Full Name: Vincent Bartolotta
Job Title: Fleet and Safety Manager
Department: Fleet & Safety
Email Address: vbartolotta@arrowlinen.com
Phone Number: 516-246-8000 ext. 126
Office Hours: Mon-Fri 6:00 am – 2:30 pm
Years of Experience: 30 years
Why I Love Working at Arrow Linen: It’s been a family atmosphere since my first day 21 years ago and the 4th generation continues to carry the torch.
Personal Interests/Hobbies: Classic cars, fishing and boating
Quote(s) I Live By:
“Every day lived there’s a new lesson learned.”